MK Policies

MK Fashion website main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by MK Fashion. All data are well reserved under SSL certificate and other securities. Protecting information about our customers is key to our business.

When a client provides us with his personal information to complete a transaction, verify his credit card, place an order, arrange for a delivery or return a purchase, we imply using it for that specific reason only.

We use your contact and delivery details, content preferences, and shopping history to provide a better experience and to invent new ways to make things even easier for you in the future.

We automatically collect and store certain information about your use of MK Fashion website services, including information about your interaction with content available through our unique customization services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses MK Fashion website.

We offer services, products, applications, or skills provided by third parties for use, on or through MK Fashion. We collab with other companies and individuals to perform functions on our behalf, such as delivery services companies and payment gateways. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

For additional questions about our Privacy Policy, do not hesitate to contact us through email at customercare@mkfashion.co

MK ships products internationally through Aramex and inside the country (Lebanon) via Wakilni. Available product lines, shipping rates and fees vary depending on the delivery address for the order placed.

For further information please contact us on customercare@mkfashion.co

Exchange is available ONLY if items willing to replace, are eligible to our criteria including stock availability. You can exchange by Size or Color; while mentioning the reason for return/exchange. Or you can exchange by another item if the unwanted item returned isn’t available in stock anymore. Our team will exchange the order by the same shipping speed and service that was used on your original item.

All claims must be submitted to us within 24 hours of receiving the items through email or Whatsapp only.

In case of wrong order delivery, missing or damaged, you can exchange after a claim submitted to us within 24 hours from the delivery time; while sending us the picture of the damaged item. Note that in case of claim submission after the mentioned deadline, the customer request will be declined automatically.

We hold the right to accept or decline refund/return of the order, after a careful evaluation by our team.

For further information on returns and exchanges, send us an email at customercare@mkfashion.co.